False returns, allegedly not received packages, used clothing, or the abuse of vouchers or loyalty programs – this is fraud; often even without the feeling of guilt. All cases and thus damage to your company. Friendly Fraud haof fraud that fall under the so-called “friendly fraud” have in common that they are carried out by – supposedly – good customers. As a rule, it is fraud on a small scale, which nevertheless leads to a loss of turnover ppens to you only after the fact – when the fraudster has already committed the crime. Often, friendly fraud only becomes apparent weeks or months after the actual transaction – when there is little you can do to thwart it.

Recognising patterns and managing your response are key factors in preventing friendly fraud. Learn how to protect your business from friendly fraud:

Friendly Fraud
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